REIM ISSUES : Invoice matching system options is not defined. Please contact your system administrator.

ERROR IN REIM 13.2.4 :
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com.retek.reim.merch.utils.ReIMException: Invoice matching system options is not defined. Please contact your system administrator.
        at com.retek.reim.services.ReIMSystemOptionsService.select(ReIMSystemOptionsService.java:34)
        at com.retek.reim.ui.login.LoginAction.doForward(LoginAction.java:82)
        at com.retek.reim.ui.login.LoginAction.perform(LoginAction.java:60)
        at org.apache.struts.action.Action.execute(Action.java:420)
        at org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:484)
        at com.retek.merch.utils.CustomRequestProcessor.processActionPerform(CustomRequestProcessor.java:23)
        at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:274)
        at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1482)
        at org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:525)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:727)
2013-03-06 17:36:24,579 ERROR [[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'] com.retek.reim.ui.login.LoginAction -
com.retek.reim.merch.utils.ReIMException: Could not complete login.
        at com.retek.reim.ui.login.LoginAction.perform(LoginAction.java:62)
        at org.apache.struts.action.Action.execute(Action.java:420)
        at org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:484)
        at com.retek.merch.utils.CustomRequestProcessor.processActionPerform(CustomRequestProcessor.java:23)
        at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:274)
        at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1482)
        at org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:525)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:727)
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CAUSES :
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This error is due to absence of data in IM_SYSTEM_OPTIONS table.

when the time of installing RMS application you have uncheck the inesrt demo data option for REIM. due to that, this issue is occuring.

solution :

======

conn RMS13/RMS13

insert into im_system_options (DEBIT_MEMO_SEND_DAYS,CLOSE_OPEN_RECEIPT_DAYS,COST_RESOLUTION_DUE_DAYS,QTY_RESOLUTION_DUE_DAYS,DOC_HIST_DAYS,DEBIT_MEMO_PREFIX_COST,DEBIT_MEMO_PREFIX_QTY,DEBIT_MEMO_PREFIX_TAX,CREDIT_MEMO_PREFIX_COST,CREDIT_MEMO_PREFIX_QTY,CREDIT_NOTE_REQ_PREFIX_COST,CREDIT_NOTE_REQ_PREFIX_QTY,CREDIT_NOTE_REQ_PREFIX_TAX,POST_DATED_DOC_DAYS,MAX_TOLERANCE_PCT,DAYS_BEFORE_DUE_DATE,DEFAULT_PAY_NOW_TERMS,CALC_TOLERANCE,TAX_VALIDATION_TYPE,TAX_DOCUMENT_CREATION_LVL,DEFAULT_TAX_HEADER,TAX_RESOLUTION_DUE_DAYS,CALC_TOLERANCE_IND,VPN_ITEM_LOOKUP,RECEIPT_WRITE_OFF_DAYS,DFLT_CBC_REASON_CODE,DFLT_CBQ_REASON_CODE,DFLT_CMC_REASON_CODE,DFLT_CMQ_REASON_CODE,MATCH_USING_REF_3,MATCH_USING_REF_4,NUM_TAX_ALLOW,TAX_VALIDATION_SRC,BALANCING_TOLERANCE,POST_BASED_ON_DOC_HEADER) values ('1','90','3','2','20','DMC','DMQ','DMT','CMC','CMQ','CNC','CNQ','CNT','10','100','3','163','10','RECON','ITEM','N','0','P','Y','0','','','','','Y','Y','N','RMS13','1','N');

commit;

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NOW TRY LOGIN IN REIM APPLICATION.